Problems with Evident document uploads?

Is anyone else having problems with the Evident app not working? When I press the upload button, absolutely nothing happens. I might as well be pressing on my desk.

The only thing I can think of is that my phone is not the newest. I’m running Android v12, because that is the most recent that will install.

I wasn’t impressed with the support on this issue, and that I’d have to contact Evident, who tell me someone will be in touch in a day or two. Not a great initial first impression, overall.

Edited to be in line with Forum Guidelines

I’m having the same issue.

Hello @SCtraveler Sorry to hear that you are also having issues with your Evident verifications. It’s not something that the forum can help with as we can’t see your account/evident details. Have you reached out to Membership Services so they can look into this issue?