THS sit cancellation plan

[Colin]

Hi @Halifax23

This has been discussed before

Sit cancellation plan

Greetings All, Any sitters have experience with the sit cancellation plan? It seems like more of a reimbursement insurance policy. For example, to be covered, it appears to me THS covers “up to $150 USD/day.” Read the fine print…it appears that THS will offer reimbursement UP TO $150.00/day however at 50%. So, if I spend $300/day, THS will eventually reimburse me somehow, some day, some way? Part of being a good sitter, or actually an ADULT, is to have an emergency plan in case a HO cancel…

Sit Cancellation Insurance - Evidence of cancellation

One of my upcoming sits has been cancelled and I need to make a claim for the sit cancellation insurance. I’ve read that claiming insurance as a sitter can be difficult so I just want to make sure I’m doing this properly! Regarding evidence to show that the sit was cancelled, I have a message on the TrustedHousesitters website from the HO stating that they need to cancel their trip due to a death in their family and that they will be cancelling the sit now through the website. They then “unconf…

Sit Cancellation Plan for Sitters

I am a Premium member and I noticed by chance that the “Sit guarantee” is now called “Sit Cancellation Plan” & the terms & conditions have also been changed on 11th March 2024. I did not receive notification by e-mail of this which I would have expected since I am a Premium member . Did any other Premium members receive notice of the changes to the sit guarantee T&Cs ? It’s difficult to spot what the changes as I don’t have a copy of the previous terms to compare with . However I noticed thi…

Has Anyone Successfully Used Sit Cancellation Protection?

Hi everyone! I’m curious to learn if anyone has successfully utilized sit cancellation protection and received a refund. I recently faced a situation where my host cancelled the sit a week before the scheduled date. After reaching out to the THS team for assistance, I learned some key points about the cancellation policy: 1. The policy is only applicable if you face an unavoidable financial loss due to the cancellation. 2. If you need to arrange alternative accommodation, it should be within a …